Right of withdrawal
Revocation
You can cancel your order within two weeks without giving reasons in text form (e.g. by letter, fax, email), by telephone or by returning the goods. The buyer pays the return shipping. The period begins at the earliest upon receipt of this instruction. To meet the cancellation deadline, it is sufficient to send the cancellation or the goods on time.
The revocation must be sent to:
Henrix Guitars – Henrik Michalzik, Hannoversche Str. 26, 29690 Lindwedel
Email: henrik@henrixguitars.de
The purchase contract will be canceled after the goods are returned and we will repay any payments already made by bank transfer within 14 days.
In the event of a return, the consumer must bear the costs of the return if the goods delivered correspond to those ordered.
Costs paid by the customer for telephone order acceptance, flat-rate shipping costs and cash on delivery fees will not be reimbursed unless the goods delivered do not correspond to those ordered. In the event of an exchange due to your incorrect order, we will charge you €4.50 for re-shipment.
If the goods show signs of use or damage when they are returned, Lewald Technologie GmbH reserves the right to assert claims for compensation.
Place of jurisdiction and applicable law
In the event of disagreements and legal disputes, German law applies exclusively. To the extent permitted, the place of jurisdiction for all claims arising from the business relationship is agreed at the registered office of Henrix Guitars – Henrik Michalzik.